Downloader Software
Posted By gary kuroski on 12/18/2001 at 11:29 PM

Does not recognize the sessions on the receiver . So I can't download them. Everything is set up correctly before doing a static session. Am I missing something. Receiver connects fine with downloader however once it connects the sessions do not show up in the window. I know they are there because they are listed on the receivers PMCCIA card. Help!
Modified By gary kuroski on 12/18/2001 at 11:29 PM


Re: Downloader Software
Posted By Brian Ewing, PLS on 12/19/2001 at 8:24 AM

1. What model receiver?
2. What firmware version?
3. Which download program?
4. What software version?

Given this information, someone will be able to answer your question.



Re: Downloader Software
Posted By gary kuroski on 12/19/2001 at 8:29 AM

Z-surveyor/ZB firmware"latest"/
Ashtech downloader program/version 1.10"it came with the receivers/

I was thinking last night that maybe because the firmware in the receiver has been updated that I needed a newer version of downloader software. When in doubt I ask the experts. Accepting knowledge from someone with experience makes life so simple. I wish I would have accepted that earlier in life. Maybe I would be making the software instead of using it. Thanks a bunch.
Patience builds character.
Modified By gary kuroski on 12/19/2001 at 8:30 AM


Re: Downloader Software
Posted By Bill Cottrell on 12/19/2001 at 3:02 PM

Gary,
On questions of this nature, it would be a good idea to contact Thales tech support directly Call 1-800-229-2400 or email to support@ashtech.com

They can probably get you sorted out quickly.